Data Deletion Policy
Last Updated: 04 July 2026
This Data Deletion Policy explains how Sara777 users can request deletion of their account and eligible personal information. The policy is designed to give users clear control over their data while allowing Sara777 to meet security, legal, and compliance obligations.
1. How to Request Deletion
Users may request account or data deletion through the official Sara777 support or help section. The request should include enough information to verify the account, such as the registered mobile number or account identifier.
2. Verification Before Deletion
To protect user privacy and prevent unauthorized deletion, Sara777 may verify the request before processing it. Verification may include confirming account ownership, registered contact details, or other security checks.
3. Data Eligible for Deletion
After verification, Sara777 may delete or anonymize eligible account information, including:
- Profile details linked to the user account.
- Support history and user-submitted account information, where eligible.
- Login and activity information that is no longer required for security or compliance.
- Other personal information not required for legal, audit, or fraud-prevention purposes.
4. Data That May Be Retained
Some information may be retained where necessary or legally required, including:
- Records needed for legal, tax, audit, accounting, or regulatory compliance.
- Information required to investigate fraud, abuse, disputes, chargebacks, or unauthorized activity.
- Records required to protect Sara777, users, service providers, or the integrity of the platform.
Retained information is restricted to the purpose for which it is kept and is not used for promotional activity.
5. Processing Timeline
Verified deletion requests are generally processed within 30 days. In some cases, additional time may be needed due to technical, legal, security, or verification requirements. Users will be informed through the available support channel when possible.
6. Effect of Deletion
Once deletion is completed, account access may be permanently disabled and eligible data may not be recoverable. Users should save any information they need before submitting a deletion request.
7. Withdrawal of Request
A deletion request may be withdrawn only if processing has not already been completed. Once account deletion is finalized, restoration may not be possible.
8. Contact and Support
For deletion help or questions about this policy, users should contact Sara777 through the official support or help section available on the platform.